So, I have an interesting story to share with you all. Well it is more of a rant, though not quite since the problem has been solved by the awesome dA customer services, but I'm getting ahead of myself.
So, back in November or December, I finally decided to change my dA password after my account was almost five years old with the same password I had started with. Low and behold, of course I forget the new password, which was no big deal at first because the points things were remembering it and I never logged out. However come late January, I'm back in classes and want to get on my dA from my 3DS. I tried for nearly an hour to remember the password, but typing on a 3DS is slow and annoying in itself, so I gave up and was going to wait until I got back to my dorm room and just pull the password from my browser password stash. Unfortunately, as I had never actually logged in
with my new password, the browser still had the old one. Okay, no problem, I was still logged in on there, I'll just open my other browser type and keep guessing at it while I'm on an actual computer. Couldn't get it again, so I went to the forgotten password feature, and here is where things get really good.
So, I clicked the recover password button, and then went back to my usual browser to figure out which of my many emails I had signed up with, though as I signed up over 5 years ago, I had a pretty good idea. I was right, I had signed up with the email I made when I was 12. Yeah, a 7 year old email I never use. It was a yahoo email. So I'm all, okay I'll just log in there. I go to yahoo and get the password wrong only once because I forgot that as a 12 year old I didn't capitolize anything in my password, then it pulls up a captcha thing, I get through that, then it says something along these lines: "You are logging on from an device you've never logged on from before, please verify through you alternative emails or phone." The only alt email I gave it was the only one I had had at that time in my life, my elementry-highschool email. Guess what? That's right, I'm in college. That means I graduated, that means that my highschool email is gone. I know, I tried logging into it anyways, it doesn't exsist anymore. So I am all "Seriously?! I know my password and I proved I'm human. Let me in ;n;" But it wouldn't.
Next I went to the "I can't access my account" thing, it had three options. 1-I don't remember my ID 2-I can't remember my password & 3-I think my account is comprimised. Technically, none of these are the case, the case is that Yahoo has so over secured accounts as to make logging in if you have forgotten one element of your LONG log in process impossible. But I clicked on 3. It asked for the ID I thought was comprimised, I entered it. It asked for my birthday, country, and zip code, I entered them. It asked me a security question: "What is your pet's name?" and here is where things got bad. I was 12. I don't remember which of my 20ish pets I had used for this, if one at all, nor do I remember how I might have mispelled it. I have tried around 30 different pet names and variations on them, having been locked from trying for 12 hous for guessing too many wrong three times. After the first time, I filed a report to the Yahoo customer service. I explained what had happened, took screen shots and everything.
Now, let's take a step back. Before I tried those security things on Yahoo, I came back to dA and was all, well I'm already logged in, I'll just update my email! Nope, you need the password to do it. Oh well. I filed a support ticket here (before the Yahoo one) and was content to wait. Funny thing about that too, at some point I must have gotten a notice that it was replied to, because the reply came within the next 24 hours after I made it, but I must have deleted it without looking too closely, because it wasn't until a week later, right after sending in the Yahoo ticket, that I saw that mine here had been replied to and was awaiting my response. So I replied to it. However, right before I did that, I had a brilliant idea! "The password is saved for when I do point interactions!" I thought. "Even though I can't tell WHAT it is from that, I can copy and paste it into the password slot to change my email and then everything will be better!" Guess what? The day I thought of this at last, THE DAY, was the day that dA decided to reset them. Right before I got back to my dorm to try it. Needless to say my only comprehensible thought was "Seriously?"
Well, then I played the waiting game again. I had my tickets in to yahoo and dA, all I could do was wait and keep trying to think of what pet name my 12-year-old-brain had come up with. A day and a half later, aka this morning when I woke up, I had a reply from yahoo in my email. A reply that basically said "Well we can't help you unless you have tried the security question."
Then it told me that when I log in, I need to answer the captcha, then try the security question that pops up right after. Either my ticket was submitted to the wrong area or this person hadn't paid attention to what my initial ticket said, because what pops up after the captcha is the verify with your email thing. I had described it very clearly adn had A SCREEN CAP OF IT HAPPENING. But I guess that wasn't of importance.
So I left for my first class in a rage, half thinking that I would never be able to really use my dA account again, that I might have to make a new one and lose everything I had on this one. I was afraid that what I had said for my dA ticket might be just as futile as my yahoo one. Yet now I sit, on a different school computer, because dA Customer Services have saved me ;u; I now have a new password and I am so happy and thankful.